Warranty & Policies

We’ve Got a Rock-Solid 30-day Satisfaction Guarantee!

If you feel like you didn’t get the value of the watch you purchased, just email us at support@casetoly.com support anytime and we’ll happily assist you on your refund.

If you wish to return, please request it to our Email Support Team within 30 calendar days after the delivery date.
All products must be returned using a courier service with no restocking fee.

The best part is this:
You can order from our watch selections now, try the item, and see if it’s right for you over the next 30 days. Use the watch and see for yourself.

If you like it and plan to reorder, we have a generous surprise for you.

We are so confident that you will love each timepiece, that’s why we are happy to offer this risk-free 30-day guarantee because we believe our watches are top notch!

Thank you

QUALITY GUARANTEED

Our commitment to customer satisfaction derives from our long history of returning clientele and our pride in the watches we create. As watch lovers ourselves, we achieve a craftsman’s satisfaction from recreating the best watch models in the world. We won’t stop at anything less than perfect. Our materials are the finest in the replica world and our craftsmanship is second to none. Quality is our starting point, that’s a guarantee! All our products are guaranteed to be flawless or we’ll exchange or refund your purchase. We also offer a three month warranty against defects and malfunctions on our entire replica watch collection. As with most warranties, this covers manufacturer’s defects and damage, not damage inflicted on your replica watch by you, either intentionally or unintentionally. A watch that was mistreated, used in ways that it is not recommended, or intentionally damaged will not be qualified for return.

DELIVERY GUARANTEED

We understand that purchasing online, oftentimes from abroad, can be unnerving. That’s why we provide a 100% guaranteed delivery of all our products. We guarantee that your order will arrive undamaged within a reasonable shipping time. In the event that any mistakes are made with your shipment, we will reship, no trouble at all. In case your order get seized at the customs, we will send a new watch, you will just have to cover shipping fees.

WORRY FREE, GUARANTEED

All orders made on our site are guaranteed. We will provide a refund or exchange if you are unsatisfied with your order and it meets the requirements of our return policy. We issue refunds by the same method that was used by the customer to initially pay for the order. At this time there are seven options: Western Union, MoneyGram, Credit Card, Echeck, Paxum, Ria, Bitcoin.

PRIVACY GUARANTEED

Also, we promise to keep all of your information private and secure. We guarantee not to share any of your contact or billing information with any third party. Just because you want to purchase a Rolex replica, doesn’t mean that you want your information shared. In fact we’re certain you don’t and guarantee that we will honor this. With us, there’s nothing to worry about when buying your Rolex replica watch.